Privacy Policy

At Adfer Cymru Ltd (“we”, “us”, “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website and services, in accordance with the UK General Data Protection Regulation (UK GDPR) and other relevant data protection laws.

1. Information We Collect

When you contact us via forms on our website or otherwise engage with our services, we may collect the following personal information:

  • Name

  • Email address

  • Telephone number

  • IP address

Additionally, our security software automatically logs IP addresses to help protect our website and services from unauthorised access and ensure safety.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your enquiries and provide our building contractor services.

  • To communicate with you regarding your requests or projects.

  • To monitor and enhance website security.

  • To comply with legal obligations and protect our legitimate interests.

3. Lawful Basis for Processing

Our lawful basis for processing your personal data includes:

  • Your consent when you submit your details through our contact forms.

  • Our legitimate interests in providing and improving our services and maintaining website security.

4. Data Sharing

We do not sell or rent your personal data to third parties. We may share your information with trusted service providers who assist us in delivering our services, under strict confidentiality and data protection agreements.

5. Data Retention

We will retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

6. Your Rights

Under the UK GDPR, you have the following rights regarding your personal data:

  • The right to access the information we hold about you.

  • The right to rectify inaccurate or incomplete data.

  • The right to request erasure of your data in certain circumstances.

  • The right to restrict or object to our processing of your data.

  • The right to data portability.

  • The right to withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us.

7. Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction.

8. Cookies

Our website uses cookies to improve your experience. For detailed information on how we use cookies, please refer to our Cookie Policy.

9. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us.

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