You’ve undoubtedly got questions about your building project and we’ve got answers.
Here are some of the most common questions we’re usually asked by our clients.
What areas do you cover?
We’re based in South Wales and regularly work across the Valleys, including Merthyr Tydfil, Pontypridd, and surrounding areas. If you’re unsure whether we cover your location, just get in touch — if we can help, we will.
Do you manage everything, or will I need to hire separate trades?
We offer a fully project-managed service, so you only deal with one point of contact. From start to finish, we coordinate all trades — plastering, plumbing, electrics, roofing, landscaping and more — using trusted subcontractors who share our high standards.
Can I live in the property during the work?
That depends on the scale of the renovation. For smaller fit-outs or room-by-room upgrades, it’s often possible. For full restorations or back-to-brick projects, it may be safer and more comfortable to move out temporarily.
We’ll always be honest about what to expect and work with you to minimise disruption.
Do you work with council grants or publicly funded projects?
Yes — we have experience delivering council-backed renovations and grant-funded works, especially for heritage and community buildings. We’re happy to liaise with local authorities, including Rhondda Cynon Taf, Merthyr Tydfil and Cardiff Borough Councils, and support clients through the application and compliance processes.
How long will the project take?
Every project is different. After an initial site visit and quote, we’ll provide a realistic timeline — not just what sounds good. We pride ourselves on staying on schedule and keeping you updated at every stage.
On occasions, we may discover remedial work that might need to be undertaken during your project. This is often hidden by floorboards and plasterboards, so it might only be discovered once we commence works. In such cases, we’ll try as hard as we can to stay within our estimated time frame, but unforeseen issues like this might require additional labour or sourcing additional materials.
We only ever recommend work you need to undertake for safety or comfort reasons. We’ll always seek your consent before undertaking additional work so you are always in control of the timescale.
Do you offer free quotes?
Yes, we offer free, no-obligation quotes. We’ll visit the property, discuss your needs, and provide a clear, detailed estimate — no vague figures, no hidden extras.
On occasions, we may discover remedial work that might need to be undertaken during your project. This is often hidden by floorboards and plasterboards, so it might only be discovered once we commence works. In such cases, we’ll try as hard as we can to stay within our estimated costs, but unforeseen issues like this might require additional labour and materials.
We only ever recommend work you need to undertake for safety or comfort reasons. We’ll always seek your consent before undertaking additional work so you are always in control of the budget.
Are you insured and accredited?
Yes. Adfer Cymru is a member of the Federation of Master Builders, and we hold full public liability insurance. Your home and project are in safe hands.
Still got questions? Call us today on 07932 015181 or contact us on WhatsApp and we’ll let you know how we can help make your next building project a breeze.
